Help and Support Centre - Frequently Asked Questions

 

Q. I'm a complete tractor novice, never driven one in my life - can you help me?

A. Absolutely! Your new tractor comes with a training DVD and instruction manual. If you still need assistance, we're only a phone call away - we're here to help.

 

Q. I don't know which tractor is best for me - what do I do?

A. We've come up with some helpful tips to help you choose, which can be found here. If you still need help choosing, we're only a phone call or an email away.

 

Q: Where do Fumetsu Tractors come from?
A: Fumetsu Tractors are built in China. The factories produces 130,000+ tractors every year.

Q: Why are Fumetsu Tractors such awesome value for money?
A: Fumetsu Tractors are awesome value because they are imported directly from the manufacturer. We have no commercial lease to pay. Tractors and implements are stored in a  rural shed, so we pass the savings directly on to you.


Q: What is the warranty?
A: Fumetsu Tractors come with a 12 month back-to-base or parts warranty. Simply return the faulty part for replacement. Click here to read the Warranty Policy.

Q: What is the cost and availability of parts?
A: Parts are available throughout Australia and details given to purchasers. Parts are available from us also.
Click Here for the parts catalogue.

 

Q: Do implements require any assembly?
A: Yes. Most implements have some assembly required, they're typically partially assembled for transportation. Tightening of all bolts is required.

 

Q: What lubrication do implements require?
A: Unless otherwise stated, all implements with gearboxes, such as slashers, post hole borers and rotary tillers, are shipped dry and require the addition of gear oil.
 

Q: Is the three point linkage limited to just two positions? (Up or down).
A: No. The three point linkage can be stopped at any position.


Q: What type of three-point linkage does the tractor have?
A: The tractor has a Category 1 three-point linkage

Q: How much weight can the three point linkage lift?
A: This depends on which model tractor you purchase. Please review the specifications page.

Q: How much fuel does the tractor use?
A: Approximately 5 - 7 litres per hour, depending on engine capacity, speed, load, etc.

Please review the specifications page for more information.

Q: What type of spline does the PTO have?
A: The PTO spline is a standard F35, 6 teeth, Clockwise rotation

Q: What speed and power does the PTO deliver?
A: The PTO has dual speeds: 540 / 1000 RPM.

Q: What type of brakes does the tractor have?
A: The Fumetsu has Non-Hydraulic Drum Brakes on the rear wheels.
 

Q: How much weight can the Front End Loader lift?
A: This depends on which model tractor you purchase. Please review the specifications page.


Q: What type of remotes does the tractor have?
A: Selected Fumetsu tractors have Multi-valve 4 way remote hydraulics (5x single acting, 2x dual acting multi-valve).

 

Q: I would like to see a demonstration of a tractor before I buy - is this possible?

A: Yes absolutely! You can watch demonstration videos here. You're also more than welcome to come and see a tractor in person, simply contact us to arrange a time.

 

Q: I've just bought a new Fumetsu Tractor, is there anything I should do before using it?

A: Yes. New tractors are tested with water in the cooling system. We recommend draining the radiator and refilling it with a rust inhibiting (green) engine coolant - not water. It's also recommended that you drain the oil and replace with new oil. Your tractor will come with a Tractor Care sheet, which outlines all the recommended procedures which should be carried out on a new tractor.

 

Q: I haven't had my tractor very long, but the engine oil is already turning black! Is this normal?

A: Yes. Diesel engines produce carbon at a higher rate than petrol engines. This carbon is deposited in the lubricating oil; and is perfectly normal.

 

Q: It's difficult to change gear and ratio, is my gearbox faulty?

A: No. It's common for the gearbox in a new tractor to be stiff. Simple remedy is to drive the tractor around a paddock for a few laps, changing gears constantly while doing so. The gears will become "run in", and gear changes will become smoother. Some tractor models require the gear change to be performed in a certain sequence.

 

Q: What are the most common issues with these tractors?

A: Take a look at the following chart, this shows the most common cause of after-sales calls we receive...

 

Most of the time, a perceived issue can be rectified with a simple adjustment or a small replacement part.

 

For example, customer Bob might be experiencing difficulties with his clutch, he's unable to engage a gear - but he wasn't aware of the linkages and rods between the clutch pedal and the clutch itself, which are easily adjusted as they are threaded at both ends.

 

Simple things such as the example given are common calls we receive fairly frequently, and most of them are from people who have never owned a tractor before.

 

We are here to help! If you don't know - ask us!

 

Q: Is a tractor like a car?
A: No. this is the most common mistake new tractor owners make. The only similarity is that the tractor has 4 wheels and an engine, but that's where the similarity ends. Driving a tractor is nothing like driving a car. A tractor, as the Latin name implies, being the agent noun of trahere, meaning "to pull". A tractor is a machine designed to pull loads, at low speeds and as low to the ground as possible. Also, turning excessively sharp corners is not recommended - where possible, always take turns wide - tractors have a much higher centre of gravity than a car, and as such, are much easier to roll over if the operator is not paying proper attention.

 

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